Problems and troubleshooting
If you believe it's an error from Smart Launcher, we suggest proceeding by disabling the premium features. On this page, you will find details about how to resolve the issue. Once it is fixed, Smart Launcher will re-enable your premium features.
You are likely experiencing an issue related to how the Play Store manages in-app purchases. In-app items are associated with the account used for their purchase and are considered valid only in apps that are downloaded or updated while you are signed in to the Play Store using that account.
Solution: sign in to Play Store with the same account you used to purchase the license, then clear the cache of your Play Store app and reboot your device. If it still does not work, try this procedure.
Contact us if the problem persists.