License and purchases

Smart Launcher relies on the Google Play Store to verify your purchases. Here are some details about our licenses and how to solve the most frequent problems.

After the last update (or a new install or a factory reset) Smart Launcher doesn’t recognize my purchases.
You are probably facing an issue relative to how Play Store manages in-app purchases. In-app items are connected to the account you used to purchase them and they are considered valid only in apps downloaded or updated while you are signed in Play Store using that account.
Solution: sign in to Play Store with the same account you used to purchase the license, then clear the cache of your Play Store app and reboot your device. If it still does not work, try this procedure.
Multiple Google accounts licensing issues
If you were affected by this issue, please consider starring this bug on the Google issue tracker.
Contact us if the problem persists.
Can I use my Premium license on more than one device? 
If you purchased a new smartphone or if you have more than one android device, you can use Smart Launcher on these devices without having to purchase other licenses. You just need to login the new device into the same Google account you used to purchase your Smart Launcher license.
If you already did it but you can't access premium functionalities, try to restart Smart Launcher. If this doesn't work, try to uninstall Smart Launcher and reinstall it while you are logged into Play Store with the same account used to purchase Smart Launcher. 
Can I migrate my purchase to a new email account?
Unfortunately, this is not possible.
I already paid for SL3. Do I need to pay again for SL6 Pro?
If you already purchased Smart Launcher 3 Pro you don’t need to pay again for Smart Launcher 6 Pro. If you purchased your license with an in-app purchase, your license will be automatically detected. Otherwise, if you purchased SL3 Pro as an app aside, you need to keep it installed together with SL6 to verify your Pro license*.
You can check your license status in Preferences → Info version.
If you have both versions installed but you can't have your license verified, try to uninstall and then reinstall SL3.
Please remember, Smart Launcher 3 Pro license doesn't include the Feature Pack. This optional purchase unlocks some new features introduced by the latest updates (it's already included in SL6 Pro).
*Please note, both the versions of Smart Launcher must be installed and genuine (not cracked and installed via Play Store).
I want to revert to SL3 or SL5
You can download old Smart Launcher versions from this link: https://www.smartlauncher.net/apk/
If a newer version of Smart Launcher is installed on your device, you must uninstall it before installing an older version.
I want a refund, for reasons…
Please use fill this form to request a refund. Our team will review your request and will consider your eligibility to get a refund. As described in our Terms Of Service, all refunds will be at our sole discretion.
I want to buy a license without using the Google Play Store
Unfortunately, implementing and manteining an alternative license system is expensive, and the low number of requests we receive is not high enough to give us reason to work on it.
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Smart Launcher FAQ

Multiple Google accounts licensing issues

Last modified 8mo ago

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After the last update (or a new install or a factory reset) Smart Launcher doesn’t recognize my purchases.

Can I use my Premium license on more than one device?

Can I migrate my purchase to a new email account?

I already paid for SL3. Do I need to pay again for SL6 Pro?

I want to revert to SL3 or SL5

I want a refund, for reasons…

I want to buy a license without using the Google Play Store