> For the complete documentation index, see [llms.txt](https://docs.smartlauncher.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.smartlauncher.net/faq/trust-and-legal/false-reports-from-avast.md).

# False reports from Avast

### How can I know if Smart Launcher is safe?

You can verify it by yourselves by scanning your Smart Launcher APK with [VirusTotal](https://www.virustotal.com/gui/home/upload) or any other antivirus not powered by Avast or AVG (which are distributed by the same company).

### History

We contacted Avast and tried to solve the issue with them.

Although they recognized the issue, it seems [they are unable](https://twitter.com/Avast/status/1554496154687229953) (or do not care) to permanently solve it. Once in a while, Avast marks a new SL update as malware. People report the issue to us, we contact Avast and Avast manually cleans the error.\
\
We requested a better solution but Avast didn't provide it yet.

We are a small indie team and for us, nothing is as offensive as marking our hard work as "malware".

At the moment we are studying a solution (legal and/or technical).

### What you can do

1. Uninstall or disable any Avast / AVG product from your phone.
2. Help us report the issue to Avast, using their [Twitter account](https://twitter.com/Avast), their customer support at <customer.support@avast.com> or the forms to report a false positive ([Avast](https://www.avast.com/false-positive-file-form.php) / [AVG](https://www.avg.com/en-us/false-positive-file-form#mac))
3. Avoid devices that have Avast / AVG software built in.<br>


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